How to get the most out of your hotel concierge

Why Solo Travelers Should Lean on the Concierge

Traveling solo can be one of life’s most liberating experiences. That's NoSolo's mantra! Flying solo offers a unique opportunity to connect deeply with a destination. But when you're on your own, especially if you're an introvert like me, it's easy to overlook one of your greatest local assets: the hotel concierge.

A skilled concierge is more than just someone who books restaurant reservations. They can be your personal guide, safety advisor, cultural translator, and access point to hidden gems. In this post, we’ll explore how to make the most of a hotel concierge when you’re traveling alone, including what to ask, how to build rapport, and how to stay safe and informed throughout your trip.

When you’re alone, you don’t have the benefit of a travel buddy to bounce ideas off of or navigate unfamiliar situations with. That’s where a concierge comes in. Many travelers underutilize this resource, but a concierge is there to help you maximize your experience.

Concierges are typically locals or long-time residents with insider knowledge of the area. They can:

• Recommend safe neighborhoods and warn you about areas to avoid.
• Suggest solo-friendly restaurants and experiences.
• Help you get last-minute tickets to popular attractions or shows.
• Coordinate transportation and provide reliable taxi contacts.
• Translate in tricky situations or assist in emergencies.

According to Forbes Travel Guide, top-tier concierges are trained in everything from etiquette to emergency preparedness.

How to Introduce Yourself to the Concierge

The best time to connect with the concierge is shortly after check-in. Here's how to make a good impression:

1. Be friendly and respectful. A warm “hello” and polite introduction go a long way.
2. Share your interests. Let them know what kind of traveler you are—adventure-seeker, foodie, history buff, etc.
3. Mention you’re traveling solo. This helps them tailor their recommendations for safety, group-friendly activities, and social events.
4. Ask for a map and mark your hotel. It’s a great way to get oriented and makes you look prepared.

Pro tip: If you're staying at a luxury hotel, ask if the concierge is a member of Les Clefs d'Or, the prestigious association of professional concierges. Their members are known for outstanding service and access to exclusive perks.

Questions to Ask a Hotel Concierge When Traveling Alone

A concierge can answer nearly any travel-related question, but here are some specific questions that solo travelers should consider:

• “What areas are safe to explore on foot after dark?”
• “Can you recommend local events or festivals happening this week?”
• “Are there any walking tours or small group excursions you’d recommend?”
• “What are some social spots where locals hang out?”
• “What’s a great place to eat solo at the bar or counter seating?”
• “Can you help me book a day trip that’s suitable for solo travelers?”

These types of questions give you more than generic tourist advice—they open the door to local experiences that are ideal for a party of one.

How the Concierge Can Help You Meet People

If you're a solo traveler looking for social interaction, your concierge can help you plug into the local scene:

• Group tours: Ask for tours that encourage group interaction, like food walks or cooking classes.
• Hotel events: Some properties offer happy hours, rooftop gatherings, or themed dinners.
• Dining options: Concierges often know which restaurants have communal tables like (shameless plug) with NoSolo, or friendly bar scenes.
• Volunteer opportunities: Some cities have one-day volunteer programs, and the concierge can help you find them.

Want alone time? Ask about quieter spots or solo-friendly activities like museums, bookstores, or scenic nature walks.

Safety Tips: What the Concierge Can Do

Safety is always a top concern when traveling alone. Don’t hesitate to turn to the concierge for these crucial tips:

• Emergency numbers and hospital locations.
• The best mode of transport at night.
• Scams or pickpocket hotspots to avoid.
• Trusted taxi or rideshare alternatives.
• Directions in the local language if needed.

Some hotels will even track your day trip or tour if you request it—great peace of mind for solo travelers venturing out alone.

Check out this CDC Travel Health page for more safety recommendations based on your destination.

Don’t Be Shy About Special Requests

Concierges are there to make your stay exceptional. Don’t hold back if you need help with:

• Restaurant reservations (even last minute).
• Spa appointments or personal services like laundry or tailoring.
• Booking a driver or car service for day trips.
• Printing boarding passes or helping with travel hiccups like lost luggage.

They often have insider access or partnerships that go beyond what you can find online.

Tipping Etiquette for Concierge Services

While tipping is not always expected, it's a gracious way to show appreciation—especially for excellent service. Here’s a general guideline:

• Simple recommendations: No tip required, but a thank you goes a long way.
• Hard-to-get reservations or extensive help: $5–$20, depending on the complexity.
• Booking day trips, drivers, or coordinating emergencies: $20+ is appreciated.

If you’re unsure about local tipping customs, just ask! TripSavvy's tipping guide offers helpful breakdowns by country.

Final Thoughts

As a solo traveler, your hotel concierge is one of the best assets you have for making your journey smoother, safer, and more enjoyable. Don’t overlook the opportunity to build a connection with someone whose job is literally to help you have the best experience possible.

From navigating unfamiliar cities to uncovering local treasures, the concierge is your personal gateway to a richer, more connected travel experience.

Want more solo travel tips?

Check out these resources:

• Solo Traveler World – the ultimate solo travel community and advice blog
• Travel + Leisure’s Solo Travel Guide
• Nomadic Matt’s Solo Travel Advice